Auto Train Travel Services

Auto Train travel services are designed to make this process easier by providing information and assistance for passengers traveling between Lorton, Virginia, and Sanford, Florida.

Whether you are traveling with a car, SUV, motorcycle or another eligible vehicle, understanding the available passenger services, check-in process, baggage rules, accommodations and travel assistance can help you have a smoother trip.

Auto Train Travel Assistance

Auto Train travel assistance can be useful for travelers who need help understanding the booking process, vehicle requirements, departure procedures or onboard services.

Before traveling, passengers may need information about:

• Auto Train tickets and fares
• Vehicle transportation
• Vehicle check-in
• Passenger check-in
• Baggage
• Coach seating
• Private rooms
• Meals
• Wi-Fi
• Accessibility
• Service animals
• Vehicle pickup after arrival
• Reservation changes and cancellations

The Auto Train operates as a combined passenger and vehicle service, so travelers should prepare for both parts of the journey.

Amtrak provides vehicle requirements, check-in information and other Auto Train travel details through its official travel resources.

Auto Train Help

If you are traveling on the Auto Train for the first time, having the right information before departure can prevent many common problems.

Some of the most important things to check before your trip include:

Your reservation:

Make sure the passenger names, travel date, route and accommodation are correct.

Your vehicle:

Confirm that your car, SUV, motorcycle or other vehicle meets the applicable Auto Train requirements.

Check-in time:

Vehicle check-in begins at 11:30 AM. The deadline depends on the vehicle type, so passengers should check the requirements for their particular vehicle before traveling.

Your overnight bag:

You will not have access to your vehicle while the train is traveling, so take everything you need for the journey with you.

Your accommodation: Decide whether coach or a private room is more appropriate for your trip.

Arrival plans:

Allow additional time after the train arrives because your vehicle may need to be unloaded before you can leave the terminal.

Auto Train Passenger Services

The Auto Train offers several services and amenities designed for a long-distance overnight journey.

Depending on your ticket and accommodation, available services can include:

• Coach seating
• Private sleeping accommodations
• Dining
• Cafe service
• Wi-Fi
• First Class lounge access
• Priority boarding for private-room passengers
• Luggage assistance
• Accessible accommodations
• Service animal assistance

Amtrak currently lists Roomettes, Bedrooms, Bedroom Suites, Family Rooms and Accessible Bedrooms among the private accommodation options available on the Auto Train.

Auto Train Coach Service

Coach is generally the standard seating option for Auto Train passengers.

Auto Train Coach seats feature reclining seats, ample legroom, an individual tray table, reading light and an electrical outlet. There is also onboard Cafe service where passengers can purchase meals, snacks and beverages.

Coach can be a practical choice for travelers who want to keep the cost of their Auto Train trip lower while still avoiding the long drive between Virginia and Florida.

Passengers traveling in coach should consider bringing comfortable clothing, a travel pillow and other personal items that can make an overnight journey more comfortable.

Auto Train Private Room Services

Passengers who prefer additional privacy can choose a private sleeping accommodation when available.

Private accommodations currently include:

• Roomette
• Bedroom
• Bedroom Suite
• Family Room
• Accessible Bedroom

Private-room passengers receive additional services, including priority boarding, complimentary dinner and hot breakfast, First Class lounge access and assistance from a dedicated First Class attendant.

For an overnight trip, a private room can be particularly useful for couples, families and travelers who want to sleep more comfortably.

Auto Train Roomette Assistance

A Roomette is designed for passengers who want privacy without choosing one of the larger private rooms.

A Roomette includes two seats during the day that convert into upper and lower beds at night. It also includes bedding, pillows, towels and linens. Restrooms and showers are available outside the room.

Private-room passengers can also receive assistance with meals and luggage from the First Class attendant.

Auto Train Bedroom Services

A Bedroom provides more space than a Roomette and includes seating that converts into beds.

It also includes an in-room sink, restroom and shower, making it a convenient option for passengers who want more privacy during the overnight journey.

Passengers in private rooms receive complimentary dinner and hot breakfast as part of the First Class experience.

Auto Train Family Room

Families traveling with children can consider the Family Room option.

The Family Room is designed for two adults and two children between the ages of 2 and 12. It provides seating for four during the day that converts into two upper and two lower beds at night.

This can be a useful option for families who want to keep everyone together during the overnight journey.

Auto Train Accessible Travel Services

Passengers with disabilities can request accessible travel services when planning their Auto Train trip.

Accessible accommodations are available, including Accessible Bedrooms designed to provide additional space for a wheelchair.

Passengers who require accessible accommodations should make their reservation as early as possible because accessible spaces can be limited.

Accessible travel assistance can include:

• Accessible seating
• Accessible sleeping accommodations
• Wheelchair-related services
• Assistance with boarding
• Service animal support
• Meal assistance

Amtrak recommends arranging accessible space and other required services in advance when possible.

Auto Train Service Animal Assistance

Service animals are permitted in areas where passengers are allowed.

The Auto Train journey includes a service stop around midnight in Florence, South Carolina. If a service animal needs to be taken off the train during the stop, passengers should notify the conductor or onboard personnel.

Travelers should make sure their service animal requirements are understood before departure.

Auto Train Meals and Dining Services

Food service is available during the Auto Train journey.

Private-room passengers receive complimentary traditional dining, including dinner and a hot breakfast.

Coach passengers can purchase meals, snacks and beverages from the onboard Cafe.

A complimentary continental breakfast is also available to passengers before arrival.

Passengers with disabilities who require assistance with meals can request meal service at their room or seat, depending on the available service on the train.

Auto Train Wi-Fi Service

Free basic Wi-Fi is available during the Auto Train journey, including at the departure station, onboard and upon arrival.

Wi-Fi can be useful for passengers who want to:

• Check email
• Browse websites
• Send messages
• Work remotely
• Stay connected with family
• Plan activities at their destination

However, passengers should not rely exclusively on onboard internet access for important work or communication. Downloading important documents and entertainment before departure can be a good idea.

Auto Train Baggage Assistance

One of the most important things to understand about Auto Train travel is that there is no checked baggage service for the Auto Train.

Passengers can place baggage inside their vehicle, but they will not be able to access the vehicle during the journey. Carry-on baggage rules apply to the items brought onboard.

Therefore, pack your vehicle carefully and keep a separate carry-on bag with everything you need overnight.

Your carry-on bag can include:

• Identification
• Phone and charger
• Medication
• Toiletries
• Change of clothes
• Travel documents
• Wallet
• Electronics
• Important personal items

Auto Train Vehicle Assistance

Auto Train vehicle assistance is important because your vehicle is transported separately from you during the journey.

Eligible vehicles can include:

• Cars
• SUVs
• Vans
• Trucks
• Two-wheeled motorcycles
• Certain special vehicles

Vehicle dimensions and clearance requirements apply.

The vehicle should be reserved at the time of booking, and passengers must meet the applicable vehicle check-in deadline.

Auto Train Vehicle Check-In Assistance

Vehicle check-in starts at 11:30 AM on the day of departure.

Current check-in deadlines vary according to vehicle type. Standard and extended vehicles generally have a 2:30 PM deadline, while motorcycles and certain other vehicle categories have an earlier deadline.

There are no exceptions to the published check-in times, so travelers should allow enough time for traffic, parking and vehicle processing.

Arriving early is particularly important when traveling during busy periods.

Auto Train Vehicle Preparation Help

Before handing over your vehicle, prepare it for transportation.

Important steps include:

• Remove valuables.
• Take all overnight essentials with you.
• Remove luggage from the roof.
• Check your vehicle dimensions.
• Deactivate the vehicle alarm.
• Check the vehicle's condition.
• Photograph the vehicle before check-in.
• Keep your reservation information accessible.

Amtrak specifically recommends deactivating the vehicle alarm because an alarm that activates during transportation can potentially drain the vehicle's battery.

Auto Train Vehicle Damage Assistance

Travelers should inspect their vehicle before handing it over to Auto Train personnel.

Taking photographs of the vehicle before check-in can provide a useful record of its condition.

If you discover possible damage after your vehicle is returned, report it to an authorized Amtrak representative before leaving the terminal. Amtrak's current vehicle guidance states that its representative must determine that the damage occurred while the vehicle was in Amtrak custody.

This is why checking your vehicle immediately after receiving it is important.

Auto Train Priority Vehicle Offloading

Passengers who want to leave the station sooner after arrival can consider Priority Vehicle Offloading when available.

This service is designed to make the vehicle one of the first 30 vehicles offloaded from the train. It can be purchased during booking or, subject to availability, during station check-in.

Priority offloading can be useful if you have:

• A connecting appointment
• A hotel check-in
• A flight connection
• A long drive after arrival
• A time-sensitive schedule

However, travelers should still allow extra time because vehicle unloading can take time.

Auto Train Boarding Assistance

After your vehicle has been checked in, you can prepare to board the passenger train.

Keep your reservation confirmation and government-issued identification available.

Amtrak's Auto Train service supports ticketless check-in, meaning passengers can check in and travel using their reservation confirmation and government-issued ID rather than requiring a physical ticket.

Passengers should follow the station's boarding instructions and listen for announcements.

Auto Train Travel Help for First-Time Passengers

First-time Auto Train passengers often have questions about what to expect.

The basic process is:

Step 1: Make your reservation.

Step 2: Add your eligible vehicle.

Step 3: Arrive at the Auto Train terminal within the required check-in window.

Step 4: Check in your vehicle.

Step 5: Take your overnight bag and important belongings with you.

Step 6: Board the passenger train.

Step 7: Enjoy the overnight journey.

Step 8: Arrive at your destination.

Step 9: Wait for your vehicle to be unloaded.

Step 10: Inspect your vehicle before leaving the terminal.

This process allows you to travel with your own vehicle without driving the entire route between Virginia and Florida.

Auto Train Passenger Help With Reservations

Before booking, travelers should verify:

• Travel date
• Departure location
• Destination
• Number of passengers
• Vehicle type
• Vehicle dimensions
• Coach or private room
• Fare conditions
• Cancellation policy
• Check-in deadline

Vehicle reservations should be made when booking the trip.

If your vehicle is unusually large or modified, verify eligibility before completing the reservation.

Auto Train Help With Vehicle Dimensions

Different vehicles have different requirements.

For example, current requirements allow standard vehicles up to 16 feet long and extended vehicles up to 18 feet long. Both categories have a maximum height of 85 inches and maximum width of 84 inches including mirrors.

Two-wheeled motorcycles have separate requirements.

Vehicles longer than 18 feet require special arrangements and additional payment, while vehicles wider than 84 inches cannot be accommodated.

If you are unsure about your vehicle's eligibility, check the exact specifications before traveling.

Auto Train Help for Motorcycles

Motorcycles are transported in the vehicle carrier rather than traveling with passengers in the passenger cars.

Current requirements for two-wheeled motorcycles include:

• Maximum length: 102 inches
• Maximum height: 72 inches
• Maximum width: 51 inches
• Minimum ground clearance: 5 inches
• Maximum tire width: 7 inches
• Maximum tire depth: 2.5 inches

Motorcycle check-in currently ends at 2:00 PM.

Certain motorcycles and three-wheeled vehicles are not accepted, so check the current vehicle rules before booking.

Auto Train Travel Services for Families

Families can benefit from several Auto Train services.

Depending on availability, families can choose coach seating or a private Family Room.

The Family Room is designed for two adults and two children aged 2–12. Private-room passengers also receive complimentary dinner and hot breakfast, along with priority boarding and First Class assistance.

Families should also pack an overnight bag for every traveler because the vehicle cannot be accessed during the journey.

Auto Train Travel Services for Senior Travelers

Senior travelers may appreciate the Auto Train because it removes the need to drive a long distance.

Instead of spending many hours on the highway, passengers can travel overnight while their vehicle is transported separately.

Senior travelers may want to consider:

• Private room accommodations
• Accessible accommodations when needed
• Easy-to-carry luggage
• Medication in carry-on baggage
• Early arrival at the station
• Assistance requirements arranged before departure

If you need accessibility assistance, it is best to arrange it before your travel date.

Auto Train Travel Help for Overnight Trips

Because the Auto Train journey is overnight, preparation can make a significant difference.

Bring:

• Comfortable clothing
• Travel pillow
• Phone charger
• Headphones
• Medication
• Toiletries
• Sleep accessories
• Identification
• Travel documents

If you are traveling in coach, consider bringing anything that will help you sleep comfortably.

If you have a private room, much of the bedding and other basic sleeping amenities are provided.

Auto Train Travel Services at Arrival

The journey does not end immediately when the passenger train reaches the destination.

After arrival:

• Passengers leave the train.
• Vehicles are unloaded.
• Vehicle owners wait for their vehicle to become available.
• The vehicle is collected.
• The vehicle should be inspected before leaving.

If you purchased Priority Vehicle Offloading, your vehicle is intended to be among the first 30 vehicles unloaded, subject to availability.

Allow additional time after the scheduled arrival before making another appointment.

Auto Train Travel Assistance for a Smooth Trip

A few simple preparations can make your Auto Train experience easier.

Book Your Vehicle Early

Don't book only the passenger portion if you are planning to bring a vehicle.

Check Vehicle Requirements

Make sure your vehicle meets the current dimensions and restrictions.

Arrive Early

Traffic around Washington, DC and Orlando can affect your journey to the station. Amtrak recommends allowing enough time to reach the terminal.

Pack a Carry-On

You cannot access your vehicle during the journey, so keep important belongings with you.

Deactivate the Alarm

Turn off your vehicle alarm before handing over your vehicle.

Inspect Your Vehicle

Check your vehicle before leaving the terminal after arrival.

Auto Train Help: Common Problems to Avoid

Arriving Too Late

Vehicle check-in deadlines are strict. Missing the deadline can create serious problems for your trip.

Leaving Important Items in the Vehicle

You cannot access your vehicle during the journey. Keep important items in your carry-on.

Forgetting Vehicle Dimensions

Large vehicles may require special arrangements. Check the measurements before booking.

Leaving a Roof Rack Loaded

Temporary luggage and bicycle racks cannot remain attached to the roof, while factory-installed roof racks must remain empty.

Not Checking the Vehicle After Arrival

If you notice damage, report it before leaving the terminal.

Assuming Arrival Means Immediate Vehicle Pickup

Passengers may have to wait for their vehicle to be unloaded. Plan accordingly.

Frequently Asked Questions

What services are available on the Auto Train?

Auto Train services include coach seating, private rooms, dining, Cafe service, Wi-Fi, accessibility services, vehicle transportation and other passenger assistance options.

Where does the Auto Train travel?

The Auto Train operates between Lorton, Virginia, near Washington, DC, and Sanford, Florida, near Orlando.

Can I get help with my Auto Train reservation?

Yes. Travelers can use Amtrak's reservation and customer-support channels for assistance with booking, changes and other travel questions.

Can I take my car on the Auto Train?

Yes. Eligible cars can be transported with passengers between Lorton and Sanford, subject to the current vehicle requirements.

Can I take an SUV on the Auto Train?

Yes. Eligible SUVs can be transported, including certain three-row SUVs, subject to current size and clearance requirements.

Can I take a motorcycle on the Auto Train?

Yes. Eligible two-wheeled motorcycles can be transported, subject to specific size and clearance requirements.

Can I access my car during the Auto Train trip?

No. Passengers cannot access their vehicle while it is being transported. Take everything you need for the journey with you before boarding.

Is checked baggage available on Auto Train?

No. The Auto Train does not offer checked baggage service. Passengers can pack baggage inside their vehicle, but they cannot access the vehicle during the journey.

Does Auto Train have Wi-Fi?

Yes. Free basic Wi-Fi is available throughout the Auto Train journey, including at the station and onboard.

Does Auto Train serve meals?

Yes. Private-room passengers receive complimentary dinner and hot breakfast. Coach passengers can purchase food and beverages from the onboard Cafe, and a continental breakfast is available before arrival.

Does Auto Train have private rooms?

Yes. Available private accommodations include Roomettes, Bedrooms, Bedroom Suites, Family Rooms and Accessible Bedrooms.

Is there an accessible bedroom on Auto Train?

Yes. Accessible Bedrooms provide additional space for passengers using wheelchairs and are located on the entry level of the train.

Can service animals travel on Auto Train?

Yes. Service animals are permitted in passenger areas, subject to Amtrak's service-animal policies.

What time should I arrive for Auto Train?

Vehicle check-in begins at 11:30 AM. The exact deadline depends on your vehicle type, so check the current requirements before departure.

Can I get my vehicle off the train faster?

Priority Vehicle Offloading is available as an optional service when offered. It is intended to place your vehicle among the first 30 vehicles offloaded, subject to availability.

What should I do if my vehicle is damaged?

Report suspected damage to an authorized Amtrak representative before leaving the terminal.

Can I bring a bicycle on the Auto Train?

Bicycles cannot be brought onboard as passenger baggage. Certain bicycles can remain in a bicycle rack attached to the rear of the vehicle, subject to the applicable rules and waiver.

Can I leave luggage on the roof of my vehicle?

No. Luggage and luggage carriers must be removed from the top of the vehicle before it is boarded. Factory-installed roof racks are permitted but must remain empty.

Plan Your Auto Train Trip

The Auto Train can make a long-distance trip between Virginia and Florida considerably easier by allowing you to travel with your own vehicle without driving the entire route.

The key to a smooth journey is preparation. Check your reservation, confirm your vehicle eligibility, arrive before the vehicle check-in deadline, pack an overnight carry-on and remember that you will not have access to your vehicle during the journey.

Passengers can choose between coach and several private-room options, while onboard services include dining, Cafe service, Wi-Fi and accessibility assistance.

For vehicle travelers, remember that check-in requirements are strict and vehicle dimensions matter. If your vehicle is unusual, oversized or modified, verify its eligibility before traveling.

AutoTrainTrips provides independent Auto Train travel information to help passengers understand the journey, but schedules, fares, vehicle requirements and services can change. Always verify the latest details with the official transportation provider before your trip.